Sportzino Privacy Policy — Your Data Is Completely Safe

Everything you need to know about the data you provide while using Sportzino — how it's collected, where it goes, and how it's kept safe.

Last Updated: January 2026

Protecting your privacy at Sportzino is our top priority. This privacy policy clearly explains what information we collect, why we collect it, and how it is kept secure. By using Sportzino, you agree to this policy.

1 Introduction & Scope

This Privacy Policy applies to all members using the Sportzino platform — including the website and mobile app. Together with the Terms & Conditions, it forms a complete legal framework.

Sportzino follows international data protection standards. Your personal information is never sold or shared with third parties without your consent.

Definition: In this policy, "data" refers to your name, contact details, payment information, gaming history, and any device-related information that can directly or indirectly identify you.

2 What information we collect

Sportzino collects your information in several ways. The table below outlines all data types and the reasons they are collected:

Data Type Example Reason for Collection
Identity Information Name, date of birth, national ID number KYC verification, age confirmation
Contact information Email address, mobile number, physical address Account communications, security alerts
Financial information Mobile Pay/Nagad number, transaction history Payment processing, fraud prevention
Gaming Information Betting history, wins & losses, favorite games Service improvement, responsible gaming
Device Information IP address, browser type, operating system Security, technical support
Usage data Login time, pages visited, session duration Experience improvement, bug fixes

How We Collect Your Data

  • Directly: Information you provide directly during registration, KYC forms, payments, and support chats.
  • Automatic: Usage data collected through cookies and tracking technologies.
  • Third Party: Data received from payment providers or identity verification services.

3 How Your Information Is Used

Sportzino uses your information only for the following legitimate purposes:

  • To register and manage your account.
  • To process deposits and withdrawals.
  • To complete KYC and age verification.
  • To detect and prevent fraud, money laundering, and other illegal activities.
  • To provide customer service and technical support.
  • To meet legal and regulatory obligations.
  • To promote responsible gaming and support players experiencing difficulties.
  • To improve platform services and user experience.
  • To send you relevant offers and promotions, with your consent.
Please Note: Sportzino uses your data solely to improve your experience — never for irrelevant ads or spam. You can unsubscribe from marketing emails at any time.

4 Who Your Information Is Shared With

Sportzino does not sell your data. However, limited information may be shared with trusted third parties to provide our services:

  • Payment Provider: Information required for transactions with Mobile Pay, Nagad, Rocket, and similar payment providers.
  • Identity Verification Service: With licensed verification partners as part of the KYC process.
  • Technology Partners: With software providers that support platform operations.
  • Legal Authority: As required by a legal order from a court or regulatory authority.
  • Audit Firm: With game fairness and compliance auditors to maintain licensing requirements.
Important: All third parties are contractually required to comply with Sportzino's privacy standards. They may not use the data they receive for their own purposes.

5 Cookie policy

Sportzino's website and app use cookies and similar technologies. Cookies are small files stored on your device.

Cookie Type

  • Essential Cookies: Required for login sessions and security. These cannot be disabled.
  • Functional cookies: To remember your preferences and language settings.
  • Analytics Cookies: To collect usage statistics for platform improvement.
  • Performance cookies: To monitor page load speeds and identify technical issues.

You can manage cookies through your browser settings. However, disabling essential cookies may prevent the platform from functioning properly.

6 Data Security Measures

To keep your data secure, Sportzino employs industry-standard security technologies:

  • SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
  • Data Encryption: Stored sensitive data is kept in encrypted form.
  • Firewall: Advanced firewall systems to block unauthorized access.
  • Two-Factor Authentication (2FA): An extra layer of protection for your account security.
  • Regular security audits: Regular system audits conducted by independent third parties.
  • Restricted access: Only authorized personnel have access to your data.
In the event of a data security breach, we will notify affected users within 72 hours and take immediate steps to resolve the issue.

7 How long your data is retained

Your data is never kept longer than necessary. However, certain legal obligations require us to retain some information for a specified period:

  • Account Information: Up to 5 years after account closure — as required by law.
  • Transaction Information: At least 5 years — in compliance with anti-money laundering regulations.
  • KYC documents: Up to 5 years after account closure.
  • Gaming History: For the duration of your active account and 3 years thereafter.
  • Cookie data: Session cookies are deleted when you close your browser; persistent cookies last up to 1 year.

After a set period, your data is securely deleted or anonymized so that you can no longer be identified.

8 Your Data Rights

You have several important rights over your personal data, and Sportzino is committed to upholding them:

Right to access

You can request to know what personal data we hold about you.

Right to Rectification

Contact support to request corrections to any inaccurate or outdated information.

Right to erasure

Request deletion of your data where no legal obligation requires us to retain it.

Right to Restrict Processing

Request that your information no longer be used for specific purposes.

Right to Data Portability

You can request a copy of your data in a portable format.

Right to object

Object to marketing or specific types of data processing.

To exercise your rights: Email us at support@sportzino.best. We will respond within 30 days.

9 Child Protection

Sportzino is not intended for anyone under 18. We do not knowingly collect information from minors.

  • If a minor is identified, their data will be immediately deleted and the account will be closed.
  • If a parent or guardian has concerns, they can reach us at support@sportzino.best.
  • If you share a device, we recommend enabling parental controls.

10 Third-party links and services

The Sportzino platform may integrate certain third-party services — such as payment gateways or game providers. These services have their own privacy policies.

  • When accessing third-party services, their own privacy policies will apply.
  • Sportzino is not responsible for how third parties use your data.
  • Only the information required to complete a transaction is shared with payment providers.

11 Policy updates

Sportzino reserves the right to update this privacy policy. For significant changes:

  • Advance notice will be sent to your registered email address.
  • The "Last Updated" date at the top of this page will reflect any changes.
  • You may receive a notification when someone logs into the platform.

Continued use of the platform after any changes constitutes acceptance of the updated policy.

12 Contact us

For any privacy-related questions, complaints, or to exercise your rights:

  • Email: support@sportzino.best
  • Live chat: 24/7 Live Support
  • Response Time: Within 30 business days
For More Information: Our Terms & Conditions And Responsible Gaming Also see page.

Our Commitment to Protecting Your Privacy

256-bit SSL Encryption

Every transaction and data exchange is protected with bank-grade encryption. There's nothing for hackers to intercept.

Your data is never sold

Sportzino never sells your personal data to third parties. Your name, phone number, and email are used exclusively to service your account.

KYC Data — Maximum Security

Sensitive documents such as national ID are stored on encrypted servers and can only be accessed by a limited number of staff during the verification process.

Spam-Free Communication

You can opt out of marketing emails or SMS at any time. Every email includes an unsubscribe option.

Regular Independent Audits

Third-party security experts regularly audit Sportzino's systems. Any vulnerabilities found are resolved promptly.

You're in Control of Your Data

You have full rights to view, correct, or delete your information. Any request can be made with a single email — no hassle, no complications.

Privacy Policy — Frequently Asked Questions

Your most frequently asked questions about data privacy

Yes, but fully secured. Transaction history and payment method details are stored in encrypted form — necessary for future withdrawals and fraud prevention. Your full account number or PIN is never stored.

Closing your account does not immediately erase all your data. Due to legal obligations, transaction and KYC records must be retained for up to 5 years. After that period, all data is securely deleted or fully anonymized.

No. Your gaming history, bet amounts, and win/loss records are never shared with third parties. This information is used strictly internally for platform improvement and responsible gaming purposes.

Email support@sportzino.best or submit a request via live chat. Use the subject line "Data Copy Request" and include your registered email and full name. We will send your data in a portable format within 30 days.

Click the "Unsubscribe" link at the bottom of any marketing email and you'll be removed immediately. Alternatively, contact support and we'll opt you out within 24 hours. Please note that critical account security notifications cannot be disabled.

Your data is safe — get started now

Your privacy is fully protected at Sportzino. Register with confidence and enjoy the best online gaming experience in Bangladesh.

SSL Encryption
Your Data Is Never Sold
In Your Control
24/7 Support
বাংলা